It’s not that we don’t have a design for the workshop. Nor is it that we’re keen to keep our participants in the dark. Our experience is that no published agenda survives human contact. So as soon as there are people introduced to the process, things change, slow down, speed up, go a different direction. Our workshops need to be flexible so that we can react to the decisions participants make along the way. Our job is to facilitate what is happening, not necessarily to facilitate what will happen.